•  Global
  •  Indonesia

CLIENT CHARTER


Safety and Security of Operations

Easicircle is committed to ensure the safety and security of the operations of our online community services. Easicircle has put in place strong security measures to prevent any unauthorized access, which could compromise the confidentiality of our members’ data. Easicircle adheres to strict computer security standards and have put in place a combination of access control, authentication and other security controls.



Data Privacy Policy

Easicircle recognizes that the privacy of our member's personal and financial information is a fundamental element of public trust and confidence in our online community services. Easicircle adopts responsible privacy standards to provide our members with privacy protections in the online environment. For more details, please refer to our Data Security and Privacy policy.



Reliable and Quality Services

Easicircle is committed at all times, towards maintaining our member's best interests as the governing influence in the provision of our online community services. Easicircle ensure that all our internal staffs posses the necessary expertise and skills and sufficient resources to run and support the online community services.



Transparency of Products

Easicircle commits that all products promoted by easicircle carries proper disclosure that is fair and accurate at all times. Easicircle further commits not to promote or engage in deceptive, misleading or false representations for its products and services at all times.



Prompt Response for Enquiries and Complaints

Easicircle welcome and encourage member enquiries, feedback and complaint, as it will help us identify and improve any weaknesses in our services. Easicircle shall take all necessary effort within a reasonable timeframe to provide satisfactory responses to any queries or complaints.