•  Global
  •  Indonesia

FREQUENTLY ASKED QUESTIONS


What insurance products does easicircle offer?
easicircle strives to provide essential, affordable, and simple insurance (easi) products. Currently our insurance offering will primarily be on coverage that insures against basic events:

  1. Natural death; 
  2. Accidental death;
  3. Total and Permanent Disability due to accident; or
  4. The diagnosis of a pre-defined critical illness.
You can always browse through the insurance products on offer at any time by clicking on the ‘Insurance Plans’ icon from the homepage.
I already have life insurance. Why should get more coverage from easicircle?
How much cover do I need?
How do I buy insurance from easicircle?
Are there any exclusions?
What is a Critical Illness insurance?
What terminates the policy?
What are the deadlines to make a claim?
How do I look up my account?
How do I invite family and friends to join easicircle?
What is the benefit to me for referring family and friends to easicircle?
What are easipoints?
Can I change my login email id?
What constitutes to Occupation Class I, 2 and 3?
What is online name?
How does easicircle keep its costs so low?
Why do I have to provide the information in “My Profile” before I can purchase a product from easicircle?
Can I amend/update "My Profile" information?
Can I change my policy terms?
What does it mean that easicircle is an “intermediary?”
How do I make a claim?
Do I get easipoints for making a purchase from easicircle?
How do I change my mailing address to my policy/certificate?
How do I add/change the nominee/beneficiary of my policy/certificate?
What is Term insurance?
What is Personal Accident insurance?
What is Virtual Account Number?
How do I redeem my Gribbles blood test voucher?
What is easimall?
How do I make payment to my Shopping at easimall?
What is easicredit?
How do I redeem easipoint to easicredit in easicircle?
Validity that registered to Asia Specialty Insurance Limited and Archipelago Life Insurance Limited
What is the relationship between easicircle, Asia Specialty Insurance Limited and Archipelago Life Insurance Limited?
How do I pay for the policy?