•  Global
  •  Indonesia

FREQUENTLY ASKED QUESTIONS


How do I redeem PRS Shopping Voucher?
You can redeem your shopping voucher by follow the steps below:
  1. Under My PRS Tab, will only show upon approval of your AmPRS applications by AmInvest. The “Shopping Voucher Redemption” button will be shown if you are eligible for a redemption with easimall.
  2. After clicking the “Shopping Voucher Redemption” button, you will be redirected to the redemption page for the shopping voucher redemption.
  3. After clicking the “Redeem” button, a success notification will pop-up “Shopping Voucher Redemption successful.” Please check your email to get your easimall Shopping Voucher code.” will be shown for after a successful redemption.
  4. You will receive an email containing easimall online shopping voucher code. 
  5. You can redeem your shopping voucher code at a shopping cart page before checkout process. 
What insurance products does easicircle offer?
I already have life insurance. Why should get more coverage from easicircle?
How much cover do I need?
How do I buy insurance from easicircle?
Are there any exclusions?
What is a Critical Illness insurance?
What terminates the policy?
What are the deadlines to make a claim?
How do I look up my account?
How do I invite family and friends to join easicircle?
What is the benefit to me for referring family and friends to easicircle?
What are easipoints?
Can I change my login email id?
What constitutes to Occupation Class I, 2 and 3?
What is online name?
How does easicircle keep its costs so low?
Why do I have to provide the information in “My Profile” before I can purchase a product from easicircle?
Can I amend/update "My Profile" information?
Can I change my policy terms?
What does it mean that easicircle is an “intermediary?”
How do I make a claim?
Do I get easipoints for making a purchase from easicircle?
How do I change my mailing address to my policy/certificate?
How do I add/change the nominee/beneficiary of my policy/certificate?
What is Term insurance?
What is Personal Accident insurance?
What is Virtual Account Number?
What is easimall?
How do I make payment to my Shopping at easimall?
What is easicredit?
How do I redeem easipoint to easicredit in easicircle?
Validity that registered to Asia Specialty Insurance Limited and Archipelago Life Insurance Limited
What is the relationship between easicircle, Asia Specialty Insurance Limited and Archipelago Life Insurance Limited?
How do I pay for the policy?