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COVID-19 Special Financial Assistance Programme
Programme Period until 30th September 2020

Manulife Insurance Berhad ("Manulife") will be providing special financial assistance to customers diagnosed with coronavirus disease (COVID-19).

Special Financial Assistance

Hospitalisation Income Support

A daily benefit of RM200 will be payable for each day of hospitalisation upon diagnosis of COVID-19 and kept in quarantine at any of the Ministry of Health Malaysia designated hospitals.

Subject to a maximum of 30 days payout per life.

Compassionate Benefit

Upon death due to COVID-19, a lump sum of RM10,000 will be paid as compassionate benefit.

An additional RM5,000 will be payable if the individual is a Medical Staff who works in a registered hospital in Malaysia.


  • Hospitalisation Income Support is only applicable to eligible insured of Manulife.
  • Compassionate Benefit will be offered to eligible insured and his/ her immediate family members (i.e. parents, spouse and children up to age 18).


To be eligible for this programme, the insured has to own at least one (1) policy with Manulife, where the policy must be:

  • issued prior to or within the programme period; and
  • stay inforce during the programme period.

Terms and Conditions

  • This programme is not applicable to insured who is covered under any complimentary group policies offered by Manulife.
  • This programme will cease at the end of the programme period or when the total payout under this programme reaches RM1 million, whichever is earlier.
  • Waiting Period: For policies issued/reinstated on or after 26 February 2020, Hospitalisation Income Support will not be payable if the customer's diagnosis of COVID-19 occurs within 14 days from the date of the policy issuance/reinstatement.


Benefits under this programme will NOT be payable for:
  • any sickness, disease or death that is not caused by COVID-19 coronavirus; or
  • any pre-existing conditions that arise from COVID-19 prior to the effective date of the insurance policy.

For more information, please refer to the FAQ.

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